Transit Dispatcher

(Abilene)

Primary duties are to answer phone, coordinate dispatching and scheduling activities for CityLink's operators.

Essential Duties & Responsibilities:

• Complete training and development classes as provided by Management/Supervisor.
• Report for duty promptly in proper uniform and physical condition.
• Consistent attendance is a requirement for this position. Excessive tardiness will result in discipline action.
• Be familiar with the streets of Abilene
• Monitors and assists paratransit operators with directions, road calls, emergencies, accidents, equipment checks, schedule changes and procedures.
• Provides prompt and friendly customer service with phone inquiries, schedules, fares, and or other information.
• Multi-tasking ability required for interaction with radio, phone, customers, drivers, and management personnel.
• Customer contact requires high levels of interpersonal communication skills.
• Must be able to prepare written reports on traffic accidents, bus incidents, passenger information, road damage, etc.
• Coordinates with vehicle maintenance on vehicle requirements, road calls, and special events.

Pay:

• $16.00 / hour

Job Order #16920127