The Brownwood, Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is looking for individuals who want to join an exciting, dynamic team working in a high-performing and innovative environment.
ES/MES Clerk II Provides a variety of clerical support services in a service delivery office. Provides clerical support to Eligibility Operations staff. Processes mail opens and date stamps incoming applications and supporting documents. Reviews applications for required signature, date, and supporting documents. Logs applications and assigns complete applications for processing. Returns incomplete applications to clients and assists with completion when necessary/requested. Copies and returns original documents upon request to clients/customers. Responds to client inquiries and requests for assistance. Job requires detailed oriented individuals with ability to apply complex policies and procedures.
Initial Selection Criteria:
- High School diploma or GED equivalent is required.
- Thirty (30) hours credit from an accredited college or university OR one (1) year relevant work experience is preferred.
- Bilingual (English / Spanish) skills preferred, not required.
- Experiencing working in a professional customer service environment is required.
- Preferred work experience to indicate a general understanding of the knowledge, skills, and abilities needed to perform duties.
Salary Range: $1,981.75 - $2,904.91 per month