The health and safety of our customers, staff, employers, partners, and area families is of utmost importance to us. We are closely monitoring news reports and guidance issued by the Centers for Disease Control (CDC), World Health Organization (WHO), public health officials, and government agencies to stay informed and responsive to a rapidly developing situation. We are taking the following steps to slow the spread of COVID-19 and follow Governor Abbott’s Executive Order issued on March 19, 2020:
As new information is released, we will continue to make adjustments and stay in close communication with staff and customers.
If you are affected by a layoff or work stoppage due to COVID-19, mandatory waiting periods and work search log requirements for unemployment benefits have been waived. Please visit the Texas Workforce Commission website to begin the application process. Our local offices are also available to assist with setting up your WorkInTexas.com account.
If you have to close your business either temporarily or permanently and need to lay off employees, you may be able to submit a mass claim for unemployment benefits on their behalf. The Mass Claims program streamlines the unemployment benefit claims process for employers faced with either temporary or permanent layoffs. Employers can submit basic worker information on behalf of their employees to initiate claims for unemployment benefits. You can submit a mass claim request on Employer Benefits Services (EBS) 24 hours a day, seven days a week.
If your business has slowed down due to COVID-19 and you need to reduce employee working hours, you may be able to avoid laying off workers by submitting a Shared Work Plan. Apply by logging on to Employer Benefits Services (EBS) and submit your Shared Work Plan online. EBS online is fast, easy, secure, and available 24/7/365.
If you have:
We ask that you please work with us remotely. Contact us online or call (325) 795-4200 rather than stopping by one of our office locations. We want to ensure you get the best possible service and help keep our community healthy.
If you are affected by a layoff or work stoppage due to COVID-19, mandatory waiting periods and work search log requirements for unemployment benefits have been waived. Please visit our Unemployment Insurance page for a detailed overview of how to apply with the Texas Workforce Commission.
In light of COVID-19, here are some tips and best practices for interviewing job candidates remotely.
Teleconference and video conference are acceptable interview options. In conducting such interviews, The Society of Human Resource Management (SHRM) and LinkedIn Learning recommend that hiring managers:
Treat teleconference and video conference interviews with the same seriousness as in-person interviews. Know the job description, the candidate’s resume and specific questions to ask. Choose a quiet, well-lit room for interviews. Make sure all parties have the correct interview time on their calendar. On the day of the interview, have your interview questions, notes and files available in an orderly fashion so there’s no need to shuffle around while you’re interviewing the applicant. Being unprepared can create awkward pauses.
Give candidates advance notice that interviews will be conducted virtually, and make sure your team is on the same page. Underscore that this is being done to protect their health (and yours). Once your candidates know their interviews will be held virtually — and why — reach out and give them the details of their interviews, just as you would if the interview was taking place onsite. Useful information to share includes:
Double-check the technology you will be using and ask the candidate to do the same. To minimize technical hiccups, do a test run before your interviews. Remember that even if you have held phone or video interviews from work, it is going to be different holding them from your home office or kitchen. Make sure your signal strength is adequate and the camera and microphone both work and are set up so the candidate can easily see and hear you.
Texas Workforce Commission approves $40,000,000 in supplemental child care distribution to support families and communities during COVID-19. Read the full press release.
View guidance for daycare child care providers on variances from Health & Human Services/Child Care Licensing.
Texas Dept. of Health & Human Services urges all current providers to immediately implement the following guidance, which is consistent with the new requirements for child care operations to protect children in care from COVID-19:
Unemployment Benefit Claim Overview (Workers) (English & Espanol)