Novel Coronavirus (COVID-19)

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The health and safety of our customers, staff, employers, partners, and area families is of utmost importance to us. We are closely monitoring news reports and guidance issued by the Centers for Disease Control (CDC), World Health Organization (WHO), public health officials, and government agencies to stay informed and responsive to a rapidly developing situation. We are taking the following steps to slow the spread of COVID-19 and follow Governor Abbott’s Executive Order issued on March 19, 2020:

  • Providing guidance to staff on recommended health and safety practices.
  • Providing information to job seekers, employers, early childhood programs and parents regarding recommended health and safety practices.
  • Arranging for environmental cleaning at all locations including common and meeting areas.
  • Eliminating in-person delivery of all non-mandatory workshops, hiring events, job fairs, classes and/or events through April 30, 2020.
  • Delivering as many services as possible virtually or via alternative methods.
  • Delivering essential, in-person services at our Abilene, Sweetwater, and Snyder locations by appointment only.
  • Offering remote services only from our Brownwood office (no on-site customers).

As new information is released, we will continue to make adjustments and stay in close communication with staff and customers.

Updated: 3/24/2020

  1. Unemployment Updates
  2. Job Seeker Updates
  3. Employer Updates
  4. Child Care Updates


If you are affected by a layoff or work stoppage due to COVID-19, mandatory waiting periods and work search log requirements for unemployment benefits have been waived. Please visit the Texas Workforce Commission website to begin the application process. Our local offices are also available to assist with setting up your account.


If you have to close your business either temporarily or permanently and need to lay off employees, you may be able to submit a mass claim for unemployment benefits on their behalf. The Mass Claims program streamlines the unemployment benefit claims process for employers faced with either temporary or permanent layoffs. Employers can submit basic worker information on behalf of their employees to initiate claims for unemployment benefits. You can submit a mass claim request on Employer Benefits Services (EBS) 24 hours a day, seven days a week.

If your business has slowed down due to COVID-19 and you need to reduce employee working hours, you may be able to avoid laying off workers by submitting a Shared Work Plan. Apply by logging on to Employer Benefits Services (EBS) and submit your Shared Work Plan online. EBS online is fast, easy, secure, and available 24/7/365.

  1. COVID-19 Quick Links
  2. Community Resources
  3. Employer Resources
  4. Provider Resources
  5. Worker Resources

Need to know about COVID-19

What You Need to Know About COVID-19

What to do if you have COVID-19

What to do if You Have COVID-19

Fact sharing with others

Share Facts About COVID-19

Symptoms to watch for

COVID-19 Symptoms

Stop the spread of germs

Stop the Spread of Germs

Stop the spread at work

Stop the Spread of Germs at Work

Workplace safety

Keep the Workplace Safe

Business safety

Keep Commercial Establishments Safe

School safety

Keep the School Safe

Home safety

Keep the Home Safe

Wash your hands 11x17 poster

Wash Your Hands 11x17 Poster

Germs around you 11x17 poster

Germs All Around


Email and a staff member will contact you.