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1. What is a FAQ?
2. What is child care?
3. What are Workforce Solutions of West Central Texas’ Child Care Services (CCS) office locations, hours of operation, and phone number?
4. Who qualifies for child care assistance?
5. What are the 19 counties served by Workforce Solutions of West Central Texas?
6. Is there an age limit for children receiving financial aid for child care?
7. Is funding available for child care?
8. What is TANF?
9. What is SSI?
10. What are Workforce Solutions family income guidelines?
11. What is a family?
12. Whose income should I report to Workforce Solutions?
13. Who does Workforce Solutions report my personal information to?
14. Why does Workforce Solutions ask for ethnicity of parents requesting assistance?
15. Where can I report a suspected case of fraud?
16. What can I do if I don’t agree with my child care assistance being terminated?

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1. Who do I talk to about my child’s attendance?
2. How many days can my child be absent?

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1. How do I get on the waiting list to receive assistance for child care?
2. Do you serve children with disabilities?
3. What types of proof do I need to verify my actual income?
4. Will I have to pay a fee for child care assistance?
5. How is the parent's portion of the parent fee calculated?
6. When should I pay the parent fee?
7. How can I receive a reduction in my fee?
8. What happens if I don't pay my parent fee?
9. Who should I call if I don't receive my application forms from Workforce Solutions?
10. What would happen if my forms were late or I don't return the forms to Workforce Solutions?

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1. What is Workforce Solutions - Parent Agreement?
2. What are the Child Support Requirements?

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1. What is a Relative Child Care Provider?
2. Does Workforce Solutions employ Relative Child Care Providers?
3. How much will my Relative Child Care Provider get paid for keeping my child?
4. What documents will you need from my Relative Child Care Provider?
5. Who do I talk to about the Relative Child Care Provider billing process and/or forms?
6. Who do I call regarding payment for my Relative Child Care Provider?
7. What do relative child care providers have to submit for billing?

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1. How do I get on the waiting list to receive assistance for child care?
2. What should I do to stay on the waiting list for assistance with child care?
3. How will I know when funding becomes available for child care?
4. When will I get placed and how long is the waiting list?

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1. What is the difference between grants and loans?

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1. What are the benefits of this program?
2. When do the claims begin?
3. When will our employees be likely to start receiving benefits?
4. What if I cannot provide all of the information requested?
5. How should we send Texas Workforce Commission (TWC) the information once it is formatted?

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1. Can an employer have more than one plan?
2. When will the shared work plan begin?
3. If an employer chooses shared work, must the employer use it for his/her entire business or company?
4. If the employer's shared work plan expires but the employees are still working on a reduced work schedule, can the employees receive shared work benefits?
5. What effect will shared work benefits have on an employer's unemployment insurance tax rate?
6. Does the employer need to specify which employees will be included in the shared work program?
7. How are employees paid shared work benefits?
8. Does an employee, who is participating in the shared work program serve a weeklong waiting period?
9. Can an employer put individuals or groups back to work full-time for a week or two and then continue the plan?
10. Can an employer lay off some workers who were originally in the plan and still keep the remainder in the plan?
11. Can the percentages of reduced hours be different for different individuals?
12. Can employees who normally work overtime receive shared work benefits for a reduction in their overtime hours?
13. Can an employer use the shared work program for part-time workers?
14. Do shared work employers have to report earnings from an employee's outside part-time job?