About the Mass Claims Program
The Texas Workforce Commission (TWC) has an exciting mass claims program in place. This program provides quality customer service to the employer and the affected workers involved in the layoff.
How Does the Program Work? Simply use the created formatted spreadsheet and the TWC Unemployment Office loads the information you provide, then creates an inactive claim for unemployment benefits for each individual. Unemployment information is sent to these potential claimants who must call our automated Tele-Serv system to activate their claim.